Ways in Which Digital Marketing Services Can Leverage AI Technology

Digital Concepts
4 min readJun 28, 2023

--

How Digital Marketing Services Can Leverage AI Technology

Have you ever wondered how AI is becoming one of the most prominent tools for digital marketers? The ability of Artificial Intelligence to analyze enormous data at the same time is one of the key reasons. Moreover, AI can shape the future of digital marketing through an increase in productivity. With further development in this technology, more options for digital marketing are likely to emerge.

To improve digital marketing, AI can be used on the backend to develop profiles of customers and to forecast product demands. From the point of view of customers, marketers can use AI to improve customer experience and strengthen the brand, thereby generating more sales. No wonder, over 70 percent of organizations are using AI to enhance customer satisfaction.

Here are 8 ways in which companies are using AI to improve digital marketing:

1. AI Chatbots

With AI-powered chatbots, digital marketing will get an edge. Wondering how? The chatbots can personalize customer support and garner the data required for generating leads. It also enhances customer satisfaction and engagement.

Do you know that chatbots can improve customer service and reduce the workload of the support team, strengthening customer satisfaction and enhancing loyalty towards the brand? What’s more, chatbots can easily communicate with users and engage them when they spend time on social media platforms or websites. Finally, chatbots can provide suggestions and recommend products, promotions, and discounts to users. Several offshore digital marketing services are using are leveraging AI to maximize their efficiency.

2. Assisting in content creation

One of the major challenges digital marketers face is content creation. Creating high-quality content not only takes time but making it engaging and interesting is even more daunting. That is a valid reason why an offshore marketing agency needs to depend on AI to create content amounting to thousands of words just like a human being would do. There is no need to worry about the essence of the content as AI articles are meaningful and focused on customers. That way, the marketing agency need not recruit employees or freelancers to generate content.

With AI-written content, marketing agencies can save time and money and get different categories of content like blogs and product descriptions. Moreover, AI tools have the power to customize the content based on customer behavior. Chatbots can customize the responses depending on previous interactions with users. Furthermore, AI tools can change the images and headlines and include those that are more click-worthy. Finally, AI content is grammatically sound with fewer spelling and grammar mistakes.

3. Create new ways for searching information

Thanks to tools like Alexa and Siri for changing the way of searching for information. The reason why voice search has gained widespread popularity is its accessibility and the pace with which results are shown. With the emergence of AI-based voice search techniques, digital marketing campaigns are going to get the competitive edge with content optimization for voice search. Additionally, voice-based digital marketing and advertising campaigns are going to be more impactful.

4. Recognition of images

AI tools can also improve customer experience through image recognition technology. It can also identify people, objects, and elements in various videos and images. Apart from this, AI assists in personalization, automated tagging, and improving search functions. For instance, AI algorithms can tag videos and images quickly by inserting relevant keywords, making a business more accessible to customers. With AI-based video and image recognition technology, companies can easily find the content needed for digital marketing campaigns.

5. Targeted ads

Ads are an important aspect of brand promotion and digital marketers can use AI to create and promote online advertisements. Moreover, it improves the content of the advertisement and aligns it with the preferences and interests of users. Quite naturally, a digital marketing company in India would be thrilled to offer personalized and targeted ads that cater to customers. Such advertisements may be based on previous interactions with customers and their interests so that the right ad can be displayed for the audience at the right time. Wondering which digital marketing company to choose for outsourcing your digital marketing services? Connect with Digital Concepts, a reliable digital marketing company based in India to take your campaigns to the next level.

With Artificial Intelligence becoming an integral part of our lives, offshore SEO services need to know how they can implement the technology to improve the buyer’s journey. From improving customer experiences to boosting brand loyalty, AI technology is going to change the future of digital marketing to a great extent.

Sign up to discover human stories that deepen your understanding of the world.

Free

Distraction-free reading. No ads.

Organize your knowledge with lists and highlights.

Tell your story. Find your audience.

Membership

Read member-only stories

Support writers you read most

Earn money for your writing

Listen to audio narrations

Read offline with the Medium app

--

--

Digital Concepts
Digital Concepts

Written by Digital Concepts

0 Followers

Digital Concepts is an award-winning full-service digital marketing company, with 95% client retention rate, offering services to businesses around the globe.

No responses yet

Write a response